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Are you currently facing any of these situations?

  • You have been  a member of various teams for some time but your management has not been discussing with you any upcoming promotion to PM or Team Leader.
  • You are a mid-level engineering manager and want more engagement between your engineers and your military user-customers.
  • You are a senior leader who wants to tighten your team’s relationship with end-user customers by teaching your engineers and PMs to speak “user”.
  • You are an engineering manager who wants to raise the retention rate among young engineers and PMs by making the job more fun. (And by tying everyday engineering work directly to end-users needs in a proven way, to show more relevance to their efforts.)
  • You are a PM who wants to gain new skills, learn new ways or managing and leading.
  • You have seen other team members, of roughly your same age and with approximately the same experience, get promoted to PM or team Leader, and you are confused about why it has not been YOU getting that promotion.
  • You have training-related money available from your organization and are looking for something that will make you (or your engineers and PMs) more effective systems designers/developers.
  • You are a military operations SME, maybe even with combat experience, and you are tired of explaining the “military mindset” to engineers and PMs designing systems for Warfighters. You want to give them a new level of appreciation for military end-users' needs, biases, concerns, pet peeves, etc. so they can build better products and services for our military and first responders.

Develop the superpower of THINKING like a military "user"

And gain a much deeper understanding of your defense customers!

Learn how to:

  • Convert military mission needs into actionable development plans by using Concept Analysis, the SPOC, CAFEs, and realistic Scenarios.
  • Use the proven User-Driven Stakeholder Matrix (UDSM) to gather and deconflict the desires of key Stakeholders who can make or break a project/program.
  • Visit actual end-users and elicit the key needs and biases that must be brought into the design and development process. You will speak “user” and will know the four things you must always say during visits and the three things you should never do!
  • How to join and effectively lead product development/design teams, including what engineering disciplines need to be represented, and when (and how) to pull in SMEs from each User Group. And which two SMEs must always be included.
  • How Digital Engineering (DE) and Model-Based Systems Engineering (MBSE) are changing how the defense systems design/development community conceives, builds, integrates and tests systems. And how to use and reuse Technical CONOPS components in the DE process, to accelerate development and lower risks.
  • How each US military service - - - Army, Navy, Air Force, Space, and Marines views combat systems. The unique viewpoints each service, and Special Operations Forces, have for their systems and weapons, and each group’s biases and quirks.  This information is gleaned constantly from our Content Advisory Board of 14 trusted Warfighters (including some currently serving!).    These combat-experienced colleagues keep our course material absolutely current and relevant, so you, our clients, leave each class armed with the latest terms.  They keep our instructors and course designers up to date on the most recent issues, so our students can address today’s CJADC2 issues and tomorrow’s Multi-Domain Operations (MDO) Warfighter needs. Attendees leave this course with a measurably higher, baseline understanding of, and appreciation for, the military’s unique needs and expectations for the systems they buy.

Ethical Program Management and Team Leadership


The material in this course is available nowhere else in the world.  And the classes we teach are tailored for the busy professional:


  • Minimal disruption to your normal work and family activities. This class requires only four hours daily, for four consecutive days, allowing your other work or family activities to continue normally. The classes are typically 4 hours/day spread across four consecutive days, either 0900-1300 or 1100-1500 hrs US EST Monday through Thursday.
  • The richness of the audience of attendees always provides wonderful networking opportunities to get to know other people in other companies and agencies. Also, the mix of government and contractor people provides a vibrant atmosphere for discussions during the small-team exercises each day.
  • Each attendee gets the same 25+ handouts of  templates, cheat cheets, checklists, lessons learned, Technical CONOPS examples, etc. as in our private classes, plus something private courses do NOT get: a workbook to follow along with the instructor and the unfolding lessons. Key instructor’s slides are provided as well.

Next Public Virtual Class will be held Monday-Thursday, 19-22 September 2022



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